Return Policy

Return Policy

At [Your Company Name], we want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we are here to help!

1. Eligibility:

  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Timeframe:

  • You have [X] calendar days to return an item from the date you received it.

3. How to Initiate a Return:

  • Please contact our customer service team at [Your Contact Information] to initiate the return process. Please provide your order number and details about the product you would like to return.

4. Return Shipping:

  • Customers are responsible for return shipping costs unless the return is due to our error (e.g., you received an incorrect or defective item).

5. Refund Process:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X] days.

6. Exchanges:

  • If you need to exchange an item for a different size or color, please contact us to arrange the exchange. Exchanges are subject to availability.

7. Exceptions:

  • Certain items are non-returnable, including [list any non-returnable items or conditions].

8. Questions:

  • If you have any questions about our return policy, please contact us at [Your Contact Information]. We are here to assist you!